Edgworth Medical Centre & The Surgery at Egerton and Dunscar Health Centre
April - August 2021
November - December 2018
OTHER USEFUL INFORMATION:
Patient Participation Group
The next Patient Participation Group Meeting will be held in October, date & time to be arranged. Dr Bakht will be chairing the meeting and looks forward to meeting lots of new members.
Out of hours
Due to the high demand in the use of the Out of Hours Service, the previous number of 0161 763 8940 will still be in use rather than 111. The new system has been unable to cope with the high volume of calls, therefore until further notice the original number is still to be used.
“We aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves over the phone.
Arranging an appointment
Pre-bookable appointments are now available up to one month in advance.We do also offer ‘On the day’ appointments with the GP and certain appointment slots are now available online.Dr Rafferty will be running a clinic for Women’s Health and family planning on a Wednesday morning from 23/09/2015. Please ask at reception for further details. Please be aware, each GP appointment is 10 minutes long. Please respect this time.
Also please allow 2 working days for your repeat prescriptions. You can also order prescriptions electronically by registering on our web site.
Cancelling an appointment
GP and nurses time is very valuable. If you have got an appointment booked with us and feel you may be running late or need to cancel please be kind enough to contact the surgery allowing other sick patients to utilise these slots.
It is essential to let the surgery know of any change of personal details, either address or contact number. We may need to contact you regarding:
- Details for an urgent referral
- Change of appointment time
Remember an emergency is a problem that cannot wait (medical emergency). If you require an emergency appointment please contact the surgery as early as you can – Edgworth Medical Centre opens at 8.00am and Egerton & Dunscar surgery opens at 8.30am.
Any complaints or suggestions please give to reception or post them in our red prescription box. Our practice manager will be happy to listen.