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Noticeboard

In line with the new General Data Protection Regulation, please find attached the Data Protection Privacy Notice for Patients, and leaflet explaining how we use your information:
Privacy Notice
Patient Leaflet

 

NEWSLETTER

Edgworth Medical Centre & The Surgery at Egerton and Dunscar Health Centre

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July - August 2018

March - April 2018

January - February 2018

November - December 2017

August 2017

Feb - March 2017 

                                                  June - July Newsletter 

 

March & April Newsletter

 

March 2016 Newsletter

 

February 2016 Newsletter

 

November - December

 

 

 

 OTHER USEFUL INFORMATION:

 

 

Patient Participation Group

The next Patient Participation Group Meeting will be held in October, date & time to be arranged. Dr Bakht will be chairing the meeting and looks forward to meeting lots of new members.

Out of hours

Due to the high demand in the use of the Out of Hours Service, the previous number of 0161 763 8940 will still be in use rather than 111. The new system has been unable to cope with the high volume of calls, therefore until further notice the original number is still to be used.

“We aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves over the phone.

Arranging an appointment

Pre-bookable appointments are now available up to one month in advance.We do also offer ‘On the day’ appointments with the GP and certain appointment slots are now available online.Dr Rafferty will be running a clinic for Women’s Health and family planning on a Wednesday morning from 23/09/2015. Please ask at reception for further details. Please be aware, each GP appointment is 10 minutes long. Please respect this time.

Also please allow 2 working days for your repeat prescriptions. You can also order prescriptions electronically by registering on our web site.

Cancelling an appointment

GP and nurses time is very valuable. If you have got an appointment booked with us and feel you may be running late or need to cancel please be kind enough to contact the surgery allowing other sick patients to utilise these slots. 

Contact Details

 

It is essential to let the surgery know of any change of personal details, either address or contact number. We may need to contact you regarding:

    • Test results

    • Details for an urgent referral

    • GP to patient contact

    • Change of appointment time

Emergency appointments

Remember an emergency is a problem that cannot wait (medical emergency). If you require an emergency appointment please contact the surgery as early as you can – Edgworth Medical Centre opens at 8.00am and Egerton & Dunscar surgery opens at 8.30am.

Any complaints or suggestions please give to reception or post them in our red prescription box. Our practice manager will be happy to listen.

 

 



 
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