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Noticeboard

In line with the new General Data Protection Regulation, please find attached the Data Protection Privacy Notice for Patients, and leaflet explaining how we use your information:
Privacy Notice
Patient Leaflet

 

Patient Survey

PATIENT SURVEY 2017/18

  • How long have you been a patient at this practice?

Under 1 year                5 – 10 years                            over 10 years

 

  1. . To which age group do you belong?

24 or under      25 – 44                        45 – 64                        65 or over

 

  1. Aproximatley how many times have you been to see the doctor in the last 6 months?

None    1 – 2                3 – 5                6 – 10              over 10

 

 

 

4a. Are you aware that you can book routine appointments up to 48 hrs in advance?

Yes                  No                    No response  

 

 

4b. Are you aware of our Daily Triage System?

 

Yes                  No                    No response  

 

 

  1. If you have telephoned the surgery in the last 6 months, was the call answered promptly?

Yes                              No                    No response

 

  1. Did you complete the previous practice questionnaire?

Yes                              No                    No response

 

 

  1. The issues raised in the previous questionnaire were as follows, have you seen any improvements in these areas?
  2. a) Speaking to the nurse on the phone.
  3. b) Access to a GP at a time convenient to you.
  4. c) Alternative ways of booking an appointment.
  5. d) Length of time in the waiting room before seeing a GP.
  6. a) Yes  No b) Yes No c) Yes No  
  7. d) Yes 

No  

 

 

 

 

  1. When you last visited the surgery, were you satisfied with the overall cleanliness of
  2. a) The waiting room?
  3. b) The consulting room?
  4. c) The patient toilets?
  5. a) Yes  No  b) Yes No                    c) Yes No  

 

 

  1. When you last visited the surgery, did you feel that you had confidence and trust ina) GPs?b) Nurses?c) Admin staff?
  2. a) Yes  No  b) Yes No  c) Yes No

 

  

  1. When you last visited the surgery, were you treated with dignity and respect by
  2. a) GPs?
  3. b) Nurses?
  4. c) Admin staff?
  5. a) Yes No b) Yes No c) Yes No

  

 

  1. Do you have access to the internet?
  2. A) Yes B) No

13) Are you aware of our practice website?

  1. A) Yes B) No

 

14) Do you know the services we offer via the website?

 

A)Yes                           B) No               C) No response

 

 

15) Are you aware of the different methods of ordering a repeat prescription.

  1. A) Yes b) No

 

16) In Bolton, over 50% of patients attending A&E could have been treated elsewhere. Are you aware of the services offered by

  1. a) GPs? A) Yes                  b) No

                       

  1. b) Pharmacists? A) Yes                  b) No

 

  1. c) Dentists? A) Yes                  b) No

 

  1. In the last 6 months, have you attended A&E for an illness or condition and been informed by A&E or your GP, that you could have been treated elsewhere?
  2. A) Yes b) No                b) No response

 

 

If you wish to offer further comments on any questions above, please do so in the space below.

We may need to contact you for further information on your comments. If you are willing to be contacted for this purpose, then please complete the details below and tell us how best to contact you:

If you would like to join our Patient Participation Group, then please complete your contact details above, and tick the box below. You can obtain more information on our website. www.edgworthmedicalcentre.co.uk

 

 

 



 


 

 

 

 



 
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